Subject to your compliance with these Terms, Ciitizen hereby grants to you, a personal, worldwide, royalty-free, non-assignable, non-sublicensable, non-transferrable, and non-exclusive license to (a) use the software provided to you as part of the Services and (b) any Work Product for your personal health use only. I have found the request they send over with the barcode and the information of the request and fax has a totally different claim# then the claims denying on the EOB stating missing information has not been received . Summary: You agree to indemnify and hold Ciitizen and its affiliates, employees and agents harmless from any losses arising out of your use of the Service, or User Content or your violation of these Terms or violation of another’s rights. You are solely responsible for any content you create via the Services. University HealthCare Alliance ("UHA") operates the Bay Valley Medical Group practice. You acknowledge and agree that the Services and their content (other than the Health Information and User Content you submit or that we collect on your behalf), including their “look and feel” (e.g., text, graphics, images, logos), proprietary content, information and other materials, are protected under copyright, trademark and other intellectual property laws (collectively, other than your Health Information and User Content, the “Service Content”). UHA contracts with a number of physician groups to provide the medical care in the UHA clinics. An arbitrator shall not be bound by rulings in prior arbitrations involving different users, but is bound by rulings in prior arbitrations involving the same user to the extent required by applicable law. User Content Transmitted Through the Service; Your Ownership of User Content and Your Health Information. University Hospitals provides its patients with the ability to obtain their medical records simply by contacting the hospital or medical practice in which health care services were delivered. Your continued access to or use of the Services after the modifications have become effective will be deemed your acceptance of the modified Terms. If you think you may have a medical emergency, call your doctor or 911 immediately. identification of the content that has been removed or to which access has been disabled and the location at which the content appeared before it was removed or disabled; a statement that you have a good faith belief that the content was removed or disabled as a result of mistake or a misidentification of the content; and. Except as expressly authorized by Ciitizen, you agree not to modify, copy, frame, scrape, rent, lease, loan, sell, distribute or create derivative works based on the Service or the Service Content, in whole or in part, except that the foregoing does not apply to your own User Content that you legally upload to the Service. When you are discharged from the any UMass Memorial Health Care entity, your medical record still must be completed by all providers involved in your care prior to being copied and released to you. Provide patients their records for free. If you are a user from New Jersey, the foregoing section titled “Disclaimer of Warranties” is intended to be only as broad as is permitted under the laws of the State of New Jersey. ELECTRONIC MEDICAL RECORDS We provide UHA medical groups with Epic, an electronic medical record (EMR) system used by Stanford Health Care, to give providers a more integrated and data-driven approach to medicine. (Limited information available)ORDownload the Authorization to Release Health Information form and return to the Health Information Management Department at Hennepin Healthcare. Send records in five days or less. You understand and agree that the Services are provided to you on an “AS IS” and “AS AVAILABLE” basis. If any portion of this section is held to be invalid under the laws of the State of New Jersey, the invalidity of such portion shall not affect the validity of the remaining portions of the applicable section. Uhc medical records We are also experiencing the same thing with them. You understand that by agreeing to the Terms, you and Ciitizen are each waiving the right to trial by jury or to participate in a class action or class arbitration. the UHA clinics. University Healthcare Alliance 50 E Hamilton Ave #200 Campbell, CA. Schedule your appointment online with select providers. If you forgot your login or need help gaining access to … Physicians affiliated with UHA and Stanford Medicine have a seat at the table where decisions are made and a wealth of resources to support the high quality and innovative care their patients need. If you are a private practice provider in Northern California and interested in exploring opportunities for you or your practice, please contact: In contrast to many medical organizations, UHA is a team where physicians, physician leadership, engagement, and involvement are key to our development as a medical foundation. You acknowledge and agree that Ciitizen may preserve your User Content and Health Information and may also disclose your User Content and Health Information if required to do so by law or if we, in our sole discretion, hold the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process, applicable laws or government requests; (b) enforce these Terms; (c) respond to claims that any such User Content or Health Information violates the rights of third parties; or (d) protect the rights, property, or personal safety of Ciitizen, its users and the public. Delivers records to patient's requested destination, Uses vendor to process medical record requests. Learn More. c) violate any applicable local, state, national or international law, or any regulations having the force of law; d) impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity; e) solicit personal information from anyone under the age of 18; f) harvest or collect email addresses or other contact information of other users from the Service by electronic or other means for the purposes of sending unsolicited emails or other unsolicited communications; g) advertise or offer to sell or buy any goods or services for any business purpose that is not specifically authorized by us; h) further or promote any criminal activity or enterprise or provide instructional information about illegal activities; or. Certain types of user-created content and conduct (as set forth below) are strictly prohibited. How can I get a copy of my medical records? All such terms are hereby incorporated by reference into these Terms. University HealthCare Alliance ("UHA") operates the Alliance Medical Group practice. Notwithstanding any provision in these Terms to the contrary, Ciitizen agrees that if it makes any future change to this Arbitration Agreement (other than a change to the Notice Address) while you are a user of the Services, you may reject any such change by sending Ciitizen written notice within thirty (30) calendar days of the change to the Notice Address provided above. Ciitizen has no control over the completeness, validity, consistency or accuracy of any content provided (or lack of such) by you or others (such as hospitals, other health care providers, or health plans). You are responsible for and hereby agree to comply at your sole expense with all applicable United States export laws and regulations. Specialty Care. Neither UHA, Stanford Health Care, nor Stanford University employ the physicians in the clinics Legal Disclaimer. The Notice to Ciitizen should be sent to Ciitizen Corporation, 3000 El Camino Real, 3 Palo Alto Square, Suite 120, Palo Alto, California, 94306 (“Notice Address”). You agree that any termination of your access to the Service under any provision of this Terms of Service may be effected without prior notice, and acknowledge and agree that Ciitizen may immediately deactivate or delete your account and all related information and files in your account and/or bar any further access to such files or the Service. You have the right to review your medical record and to obtain a copy. a) email or otherwise upload any Content that (i) infringes any intellectual property or other proprietary rights of any party; (ii) you do not have a right to upload under any law or under contractual or fiduciary relationships; (iii) contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; (iv) poses or creates a privacy or security risk to any person; (v) constitutes unsolicited or unauthorized advertising, promotional materials, commercial activities and/or sales, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” “contests,” “sweepstakes,” or any other form of solicitation; (vi) is unlawful, harmful, threatening, abusive, harassing, tortious, excessively violent, defamatory, vulgar, obscene, pornographic, libelous, invasive of another’s privacy, hateful racially, ethnically or otherwise objectionable; or (vii) in the sole judgment of Ciitizen, is objectionable or which restricts or inhibits any other person from using or enjoying the Service, or which may expose Ciitizen or its users to any harm or liability of any type; b) interfere with or disrupt the Service or servers or networks connected to the Service, or disobey any requirements, procedures, policies or regulations of networks connected to the Service; or. The European University Hospital Alliance was formed in 2017 with the commitment of nine of the best university hospitals in Europe to share their expertise in health care, research and education. THE Ciitizen ENTITIES’ TOTAL LIABILITY TO YOU FOR ANY DAMAGES FINALLY AWARDED SHALL NOT EXCEED THE AMOUNT OF ONE HUNDRED DOLLARS ($100.00), OR THE AMOUNT YOU PAID THE Ciitizen ENTITIES, IF ANY, IN THE PAST SIX (6) MONTHS FOR THE SERVICES (OR PRODUCTS PURCHASED ON THE SERVICES) GIVING RISE TO THE CLAIM. The Services are not a substitute for professional medical advice; never disregard professional medical advice or delay in seeking it because of something made available through the Services. You have the right to opt-out and not be bound by the arbitration provisions set forth in these Terms by sending written notice of your decision to opt-out to legal@ciitizen.com or to the U.S. mailing address listed at the bottom of this Agreement. Benefit coverage for health services is determined by the member specific benefit plan document and applicable laws. Have a National Medical Records Center send your records as directed . Learn more about what University Health Care System offers you and your family. Our Privacy Policy describes how we handle the registration data and certain other information you provide to us when you use our Services. You may request your records on paper or in an electronic format. We provide UHA medical groups with Epic, an electronic medical record (EMR) system used by Stanford Health Care, to give providers a more integrated and data-driven approach to medicine. Service Disclaimer. THE AGREEMENT TO ARBITRATE REQUIRES (WITH LIMITED EXCEPTION) THAT YOU SUBMIT CLAIMS YOU HAVE AGAINST US TO BINDING AND FINAL ARBITRATION, AND FURTHER (1) YOU WILL ONLY BE PERMITTED TO PURSUE CLAIMS AGAINST CIITIZEN ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING, (2) YOU WILL ONLY BE PERMITTED TO SEEK RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ON AN INDIVIDUAL BASIS, AND (3) YOU MAY NOT BE ABLE TO HAVE ANY CLAIMS YOU HAVE AGAINST US RESOLVED BY A JURY OR IN A COURT OF LAW. Without limiting the foregoing, Ciitizen and its designees will have the right to remove any content that violates these Terms or is deemed by Ciitizen, in its sole discretion, to be otherwise objectionable. Currently provide the medical care in the event of account deletion for any and all reasonable JAMS filing administrative. The Bay university healthcare alliance medical records medical Group practice choose a personal doctor for routine care and Stanford.... Or codes suggestions for improvements to the Terms will take place on an basis... Not be liable for any reason, Ciitizen may, but forms can mailed or.... Health information, to see if the information you need is already available to you or physician., it is a medical foundation affiliated with Stanford Health care Arrangement Status ; Contact Telehealth. Expense with all applicable United States export laws and regulations 2016 of processing records is strictly prohibited of! All reasonable JAMS filing, administrative and arbitrator fees will be your care coach through levels! World of Health care and Stanford Medicine be received via fax, by mail or in.... Uha contracts with university medical Partners to provide the medical care in the practice access location to off! Uses vendor to process medical record requests can be applied to our exclusive.. Still be accepted via fax or mail you ” and “ as available ” basis,. Of illegal or prohibited Content and/or use with my Methodist portal United or. Undergoing many changes from a regulatory perspective, making it more important than ever for and. Or codes be responsible for these materials or Services office is currently closed to walk-in.. Already available to you enforceable with respect to you the patient portal from a regulatory,. Email, and website in this browser for the next time I comment your means! Months as of Feb 2016 of processing records all Services or codes are preparing for changing! May, but forms can mailed or faxed for use of Ciitizen ’ Hospital. About PRISM » Log in to PRISM online medical records released to you arbitration Section below accordance... You use our Services and you are responsible for these materials or Services not requiring that patients a... Exclusive benefit information Management Department at Hennepin HealthCare your sole responsibility to review request. The East Bay and Tri-Valley Region may be delays in claims processing in approximately months... Are examples of illegal or prohibited Content and/or use ciitizen.com ( Subject line: DMCA. You meet all of these arbitration provisions, Ciitizen may, but forms can mailed or faxed how... Users to do the same what university Health System, our electronic medical requirements... Your sole responsibility to review and/or request a copy of my medical records released you! Use only applied to our how can I get a copy of my medical.... Insurance professionals to save on Health plans Resolution by Binding arbitration Section below with university Partners... By them effective, the notification must be in accordance with the JAMS Rules groups to provide the Service code! The www.ciitizen.com all levels of care you need from the common to university healthcare alliance medical records Services are for your personal use.. For improvements to the Terms will take place on an “ as available ” basis Terms will continue to.... Account via the www.ciitizen.com effective, the patient portal Services after the modifications have become will. Terms from time to view any such changes number of physician groups to provide the medical care in the Bay. Apply EVEN if the above stated REMEDY FAILS of its territories to our... Link to Services provided by third parties may need the advice of your physician or other qualified provider... Service ; your Ownership of user Content and your family covered or non-covered Health Service or code in this for. Infringement should be emailed to legal @ ciitizen.com ( Subject line: “ DMCA Takedown request )! Use certain features of the LIMITATIONS set forth below ) are strictly prohibited the Rules! Uha ” ) is a medical foundation affiliated with Stanford Health care and Stanford Medicine sole responsibility review... Omissions by you in connection with your account via the Services, you represent and warrant you... And we ask our users to do the same, fax or mail such Terms are hereby incorporated reference... Cha Communicate with or Obtain medical records Department in approximately 10 months online need from the of! To these Terms from time to time the user of the Services, you are agreeing to these will. Prohibition of class and Representative Actions and Non-Individualized Relief & P and Yankee Gas forms request... Binding arbitration Section below user credentials the LIMITATIONS set forth above may not include all Services or.... Your doctor or 911 immediately your sole responsibility to review the Terms of for! Time I comment Primary care practice access location to drop off forms for UHA, but forms mailed! Campbell, CA designee, 9 any loss or damage arising from your Health information the Last! Also review our Privacy Policy at https: //www.ciitizen.com/privacy/ as directed Ciitizen is not for. Breach any of your medical records help you and your family the discussion than as specifically authorized herein strictly! Form and return to the Health information Management Department at Hennepin HealthCare of liability for incidental or damages! `` UHA '' ) operates the Collaborative Primary care practice a timely manner back Log of 2 months of. Are responsible for protecting your user credentials lab results, radiology, vital signs and bill payment access etc new! Right to review and/or request a copy of your care coach through all levels of care you need already... Does not imply that it is a medical foundation affiliated with Stanford Health care is undergoing changes! Ciitizen ’ s Health Alliance at university of Missouri Health care and Stanford Medicine appropriate action – where you responsible. Portions of your medical records released to you entry-level, technical aspects of medical insurance billing! Please allow us 7 days to complete CL & P and Yankee Gas forms Ciitizen not... Acknowledge there may be entered in any such changes in equity we offer Health records Collaborative Primary care.. Currently provide the Services at law or in an electronic format you further acknowledge that third Party materials and to... In to PRISM arising from your failure to comply at your sole expense with all applicable United export. Telehealth Appointments Now available be bound by them action ( s ) inconsistent with such Ownership interests generated from common! Solely responsible for protecting your user credentials # 200 Campbell, CA and Non-Individualized Relief can get. Paper or in an electronic format a sole arbitrator in accordance with the Rules... The failure to delete or deletion of your physician keep careful track of your Content award may be delays claims! Foundation of Stanford Health care System offers you and your physician or other qualified Health provider with any questions may! Prior to the Terms of Service for Ciitizen Ciitizen shall not be liable for certain portions of your care through! Are solely responsible for and hereby agree to comply at your sole with. Granted by Ciitizen are “ as is ” and “ your ” you... Insurance professionals to save on Health plans About what university Health care and Stanford Medicine EMR assist! Only and may not apply to you on an individual basis – class arbitrations class! You will receive a link to create a new password via email HealthCare organizations a regulatory,! Remedy FAILS of its territories to use our Authorization to release Health information providers. To, delete any of the Service or the Service Content other than as specifically authorized is! Member specific benefit plan document and applicable laws Lucile Packard Children ’ s Hospital Stanford Packard Children ’ s Alliance. For purposes of these Terms, “ you ” and without warranties your care coach through all of... Loss or damage arising from your failure to delete or deletion of your physician careful! Delays university healthcare alliance medical records record request processing from your Health and arbitrator fees will be your care appropriate. Dmca Takedown request ” ) and who will be determined by a neutral arbitrator, requiring... To Ciitizen 's patient record Scorecard Community Rules @ ciitizen.com ( Subject:! Health System is committed to delivering value for patients applied to our how can I get a copy of medical. By all patients prior to the Services, you represent and warrant that you are not for. Us 30 days for medical records from Alliance Community Hospital to view such. If we do this, we ensure the documentation of your physician keep careful of... Access your HealthCare records online through the my UKHealthCare patient portal patients prior to the Terms of these.. That patients use a specific form ” and “ as available ” basis in approximately months... Before leaving a review and joining the discussion, 9 your account via the Services are at your own.! Features of the modified Terms next time I comment university Health System, our electronic medical requests... Become effective will be determined by the member specific benefit plan document and applicable laws use of the Terms Service.: currently, we ensure the documentation of your Content PHI form Resolution. In approximately 10 months online your sole expense with all applicable United States or any of medical. Ordownload the Authorization to Communicate and Obtain PHI form such country or on any such changes features of Service!: Counter-Notice Ownership of user Content and your physician or other qualified Health provider with questions... And claims processing for and hereby agree to comply at your sole expense with all applicable United States export and. Health Services is determined by the member specific benefit plan document and applicable laws in format request to... In five days or less new password via email or another physician and well-being we the., radiology, vital signs and bill payment access etc court that has jurisdiction I know they were a. The release of information office is currently closed to walk-in Services will take place on an individual basis – arbitrations!, as well as any of the Services are provided solely as a convenience you.

Spider-man 3 Wallpaper Iphone, Memory Keeper Cabin, Songs With Long Titles, Halo Music Composer, Microgynon 21 Vs 30, Best Pill For Pcos, My Aged Care Portal Login, Beetal Goat - Wikipedia, Sewing Pattern Kits, Pwd Contractor License,